Funded Operational Assessment lead to $ 10,946.49 in annual savings

Challenge

Percentages of sales had been decreasing due to an increase in time taken at the front end of a sale and how many times they have to interact with customers before making a sale. Customer decision making time seems to have increased dramatically.

Goal

Conduct an Operational Assessment, funded by Fednor SMART productivity assessment program, to identify and receive recommendations to reduce customer wait times and improve productivity.

Result

503.75 hours and $10,946.49 in annual savings